LEGAL NOTICE

PRIVACY POLICY

Last updated: March 14, 2016.

Dulce Salerno understands that you care how information about you is used and shared, and the protection of your privacy is of great importance to us. This notice describes our privacy policy and how we treat the personal customer information we collect. This includes when you visit the Dulce Salerno website, our blog, or when you call our Customer Service. By visiting Dulce Salerno, you are accepting the data usage described in this Privacy Policy.

PERSONAL INFORMATION WE COLLECT ABOUT YOU

Contact Information:

We collect the contact information you provide us when you call our Customer Service, create an account or make an online purchase on the Dulce Salerno website. This may include your name, address, telephone number or e-mail address.

Demographic Information:

We may collect demographic information like your gender and birthday on customer information cards.

Purchase Information:

We may collect information about the purchases you make online. This could include the products you purchased and their prices.

Information Posted by You:

We collect the information you post in a public space, on our social media pages or our website, for example a product review.

Other Information:

We collect other information about you when you access our website and applications, such as the browser you’re using, which site/link you came from, or what site you visit when you leave us.  If you use our mobile application, we may collect your location or gather information about how often you use the app and where you downloaded it.

HOW WE COLLECT INFORMATION ABOUT YOU

Information You Provide:

We collect any information that you enter on our website or give us in any way, for example when you create an account, make an online purchase or contact our Customer Service. This information is used to enhance your experience on our website, to respond to your requests, to customize your shopping experience and to communicate with you.

Automatic Information:

We collect some information automatically whenever you interact with us. “Cookies” are one example of this type of information. We may also use third-party website analytics tools to collect information about visitor traffic on our website and mobile application.

Mobile Information:

When you download or use the Dulce Salerno mobile application, or access the Dulce Salerno website from your mobile’s browser, we may collect information about your location and your mobile device. This information may be used to provide you with personalized content.

Information from Other Sources:

We might also receive information about you from other sources and add it to our account information. For example, our business partners may give us information about you, and our Social Media platforms may also give us information about you.  All information gathered is for the purpose of personalizing and improving your user experience.

WHY WE COLLECT INFORMATION ABOUT YOU

Your Contact Information:

We use your contact information to register you as a user on our website; to manage your user account on our website; to process and deliver purchases and returns; to communicate with you and provide you customer support; to let you know about products, promotions and events that might be of special interest to you (these might be third party offers or events related to the charity causes we support).

Your Other Customer Information:

We use your other customer information to personalize and improve your user experience. We may use your information to make our website and products better. The collected customer information allows us to customize our services and product offerings to fit your needs and interests; to record purchases that you have made on our website; to let you communicate with us through social networks and other media; to allow you to post comments on our website, on social networks and other media.

We may use information to enforce our Terms of Use, protect our company, our customers, our associates, and our website. We also use information to collect and enforce accounts and to protect against fraud.

WHO DO WE SHARE YOUR INFORMATION WITH

Third Parties:

From time to time, we might establish business relationships with trustworthy entities and your customer information may sometimes be shared with these business partners in order to enhance your shopping experience. These include:

Shipping Companies who deliver your orders;
Non-profit organizations and charity causes supported by Dulce Salerno;
Service providers who help us operate our website or run our promotions;
Business partners who jointly sponsor an event or promotion with us;
Third-party companies that collect certain anonymous information (e.g. mouse clicks, mouse movements, scroll behavior and/or keystroke activity) during your visits in order to further enhance your shopping experience.

Legal Protection:

We will disclose your information if we think we have to in order to comply with the law or to protect ourselves. For example, we will share information to respond to a court order or subpoena. We may share it if a government agency or investigatory body requests. We might share information when we are investigating potential fraud.  This might include fraud we think has happened during a sweepstakes or promotion.

THESE SITES AND CHILDREN

Children Purchases and Information:

Our website, pages and applications are meant for adults. Dulce Salerno does not sell products for purchase by children. If you are under 18, you may use Dulce Salerno only with the involvement of a parent or guardian. We do not knowingly collect personally identifiable information from children without permission from a parent or guardian. If you are a parent or legal guardian and think your child has given us information, you can send us an email or complete the contact form and send.

HOW SECURE IS YOUR CUSTOMER INFORMATION

Secure SSL Connection:

Dulce Salerno is committed to maintaining the highest levels of security and protection against fraud. We protect the transfer of your data with a secure SSL connection. All transactions submitted to us are encrypted to protect it from interception by outside parties, and ensure that your credit card information, contact information and shipping/billing information are confidential and safe.

All payment transactions made on Dulce Salerno website are secured. When processing a payment, you will automatically be redirected to the secured payment gateway website. The Dulce Salerno website is provided with an SSL encryption system to protect personal and payment data. Dulce Salerno does not collect any credit card information.

While we use standard security measures, the Internet is not 100% secure. As a result, we cannot guarantee that any of your personal information stored or sent to us will be completely safe.  We encourage you to use caution when using these websites.

PRIVACY POLICY OF THIRD PARTY SITES

Links to Third Party Websites:

You may be able to access third party sites from our website or applications. This includes social media sites, or website of the charity causes we support. This privacy policy does not apply to those third party sites.  We strongly advise you to check the privacy policies of all third party sites you visit, as we are not responsible for these third parties practices.

CONDITIONS OF USE, NOTICES, AND REVISIONS

Questions and Concerns:

If you choose to visit the Dulce Salerno website, your visit is subject to this Policy and our Terms of Use. If you have any concern or questions about our privacy policy or wish to correct your personal information, please contact us at support@dulcesalerno.org with a description of your concern, and we will try to resolve it.

Privacy Policy Update:

From time to time, we may change our privacy practices. Our Privacy Policy and the Terms of Use of Dulce Salerno are subject to change without notice. Such changes will go into effect on the date that the notice is posted, will apply to all current and past users of our website and will replace any prior policies that are inconsistent. We encourage you to check this page regularly for updates.

YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT AND WILL BE BOUND BY THIS TERMS AND CONDITIONS. YOU FURTHER ACKNOWLEDGE THAT THIS AGREEMENT REPRESENTS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN YOU AND US AND THAT IT SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT ORAL OR WRITTEN AND ANY OTHER COMMUNICATION BETWEEN US RELATING TO THE SUBJECT MATTER OF THIS AGREEMENT.